Support

Contact: support@lattice-sys.com

Include your support id

Every session is assigned a short support id. When a panel does not render, the text fallback includes it, like (support id ab12cd34). Include that id in your message: it lets the operator look up what your host application claimed it could render at connect time, which resolves most rendering questions in one step. The id points to session metadata only, never to your content.

Common questions